Career Connections


Veronica Ramos
Major: Hospitality Management
Year: Senior

Type of experience: Internship
Company/Organization: Red Lobster
Company/Organization website: http://www.RedLobster.com
Title: Service Professional
Destination: Ames, IA
Timeframe: August 2015- December 2015

Advisor/Coordinator Email: celbert@iastate.edu

I was responsible for...
Oversee service and kitchen staff, perform guests visits during shift, complete end of shift inventory count, ensure food quality is up to Red Lobster standards

I will never forget...
One of our regular guests broke his back and was unable to visit us his usual 5 times a week. I was able to personally deliver dessert and a card from our service staff letting him know we missed him and could not wait for his return. He and his wife returned back for the first time in 4 months this past week.

Advice for others...
Ask as many questions as possible. Don't hesitate to take on a new and challenging project. Take on as many new and exciting tasks as possible in order to gain as much experience as you can.

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