Career Connections

Kelsey Moore

Major: Kinesiology and Health

Minor/option/emphasis: Exercise Science

Company/Organization: Fitness World Clubs
Company/Organization website:
Title: Personal Trainer/Front Desk Employee
Destination: Fitness World North/South
Timeframe: Spring 2017

Advisor/Coordinator Email:

I was responsible for...
There have been a numerous amount of responsibilities I have had as an intern here at Fitness World Clubs. I started off by shadowing the other trainers during their personal training sessions. I also sat in and took notes on how the trainers did their General Assessments on potential new clients. I learned how to use our new InBody 570; which is a machine used to detect the amount of visceral fat that is inside our bodies, as well as detect any muscle imbalances that are present. Each week all the trainers attend a meeting once a week to discuss progress made, any concerns, and talk about any new topics that have been discovered. There are also presentations that are given during these meetings, and I had to give two during the first month of the internship. Other responsibilities included sorting through paperwork, checking off commission sheets, and working the front desk. Toward the second half of the internship I was released to start conducting my own General Assessments on potential clients of mine. If I were to conduct an assessment and the member was interested in training I was also able to take them in as my own client and train them. Also during the second half of my internship I participated in a promotional workshop presentation in Des Moines and spoke to current first responder caregivers about the importance of exercise on stress and anxiety. There was also an exercise demonstration at the end of the presentation that I was in charge of, and it was a great experience to be a part of.

I accomplished...
My greatest accomplishment of this internship is being able to go out of my comfort zone. I learned that in order to be really successful at this profession of personal training, you need to be ale to push yourself outside your comfort boundaries and really put yourself out there. My personal boundary is being able to speak and show off my skills and knowledge in front of multiple people at one time. At Iowa State, it was easy to present information to the classes I was in because I knew or recognized my classmates. I already started to build my comfort level with them, so it was easy to express my knowledge. Going into the real world I do not have that luxury. The majority of the people that I meet in this profession to train I probably have never seen in my life. For me to be able to express my knowledge to them was a challenge at the beginning. Now that I am done with this internship I still have to battle it, but this is at a much lower level of obstacle that it was three months ago.

I learned...
Throughout this internship, the biggest lesson I learned was to be patient and to stay positive. Getting into the personal training field is not the easiest task. Not everyone that you approach is going to want to purchase Personal Training, but it is important to keep a positive attitude even when the person says no. It will take time and practice to perfect the ability to sell you personal training/sales skills well enough to convince someone to say "yes" to purchasing. Patience, confidence, and a positive attitude is a key trait to have if you want to be succeed as a personal trainer.

Advice for others...
My biggest advice for future students is to go into this internship with an open mind. Like I mentioned before, it will take time and practice to be confident in making a sale for personal training. Take advantage of roll playing sales with other coworkers, other interns, or friends/family. This will make you feel a lot more confident when it comes to actually trying to sell training to a potential new member. Also, be prepared to know that not everyone will say yes to training. Being able to keep your head and confidence up after someone decides to not sign up will make a huge difference in how the next general assessment starts off with the next person. Every personal trainer has been in your shoes before. Even if you do not have all the experience as the veteran trainers, just showing that you are confident in your knowledge could give the impression that you've been doing this for a long time. This could make the difference between someone saying "yes" and someone saying "no" to purchasing training from you.

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