Major: Event Management
Company/Organization: Walt Disney World
Company/Organization website: https://disneyworld.disney.go.com/
Destination: Orlando, FL
Timeframe: Spring 2018
Advisor/Coordinator Email: firstname.lastname@example.org
I was responsible for...
I work in Merchandising specifically in Disney Springs, Walt Disney World. My responsibilities include working well with others, having good guest relations, handling cash and guest accounts. I also work with food at my location, so I have to know safety protocol for food preparation and handling. Lastly, a huge part of my job is providing information for guests. Having knowledge about Disney, sale promotions and new things that are happening at Disney is really helpful.
My greatest accomplishment from my internship has been building guest relations experience. I love seeing people walk away with a smile. Knowing that I helped them and made their day better is what makes it all worth it.
The greatest lesson I have learned form this internship is that "No is never the answer." There is always something that can be done. If a guest has a request or question that can't be answered the best thing to do is refer them to another option or something similar that can be done.
Advice for others...
My advice for future students is to take any and every opportunity that comes your way. It is a great learning experience either if you love it or hate it. The best thing you can do is explore out of your comfort zone and experience new things.