Resources - Technology Tips

WebCT GOLD: Internet Explorer Browser Settings for WebCT
May, 2009

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The most recent versions of Internet Explorer are set to block file downloads by default. This causes problems when you try to view linked PowerPoint shows, download Word files, download student records or assignments from WebCT. To correct the problem, change the Internet Explorer browser settings as follows:

1. Pull down the Tools menu.

2. Select Internet options.

3. Click the Security tab.

4. Click Custom level ... button.

5. Scroll down until you see the word "Downloads" against the far left margin (scroll approx. 1/3 of the way down).

6. Change the "Automatic prompting for file downloads" to"Enable".

7. The next setting is "File download". Ensure that it is set to "Enable".

8. Click the "OK" buttons until you are out.
   
   

 

In addition, Internet Explorer web browser users should:

• adjust the browser cache setting and clear the browser cache

• identify WebCT as a trusted site

All WebCT users should work through the WebCT Browser Tune-up, http://www.webct.com/tuneup, to ensure that their web browser is compatible with WebCT and that the browser settings are appropriate for WebCT. WebCT GOLD users will find a browser checkup link on the GOLD login page and in the top row of the "My WebCT GOLD" page (course list page). Unfortunately, the browser check will not alert you to file download setting problems.